Dear Valuable Clients,
We value everyone’s time. To ensure we are able to accommodate all clients, below are our salon’s policy for appointments.
Late Appointments – We allow a grace period of 10-15 minutes. Depending if we have a direct client booked right after, we may not have sufficient time to complete your service(s). Your service allotted time may be shortened or cancelled completely. Please give us a courtesy call/text (714) 924-4040 if you are running late or canceling your appointment.
Cancellations – We understand life happens. Therefore, we allow up to 2 cancellations. After that, 2 cancellations or more we will require a non-refundable deposit (which can be used towards your service on the actual appointment date and cannot be transferred to another day/appointment).
No Shows – If you made appointments with us and do not show up more than twice, we will require a non-refundable deposit for any future appointments (which can be used towards your service on the actual appointment date and cannot be transferred to another day/appointment).
*Nail Art time must be requested when booking your appointment. Please bring in a few photos of nail art inspiration so we can try our very best to achieve what you’re looking for. Every technician has their own art skill set. It is encouraged to send your nail art request ahead of time.
Children – We love them! However, our salon was not built for children. We want to ensure that all of our guests enjoy a relaxing time at our salon. Please allow adult time for yourself when visiting.